Terms of service
Arvani Terms of Service
Last Updated: August 17, 2026
Welcome to Arvani. These Terms of Service govern your use of our website and your purchase of products from Arvani.
By visiting our website, browsing our products, placing an order, or otherwise using our services, you agree to these Terms of Service. Please read them carefully before making a purchase.
Throughout these Terms, the words “Arvani,” “we,” “us,” and “our” refer to Arvani. The words “you” and “your” refer to the customer, visitor, or user of our website.
1. Online Store Terms
By using our website, you confirm that you are legally capable of entering into a purchase agreement or that you are using the website with the permission and supervision of a parent or legal guardian where required.
You may not use our products, website, or services for any unlawful or unauthorized purpose.
You must not attempt to interfere with the operation, security, functionality, or accessibility of our website.
2. Products & Availability
Arvani offers footwear, apparel, accessories, and other branded products as displayed on our website.
We make reasonable efforts to ensure product descriptions, photographs, color information, style codes, and other product details are accurate.
However, colors and appearance may vary slightly depending on lighting, photography, screen settings, device displays, and manufacturing variations.
All products are subject to availability. We reserve the right to limit quantities, discontinue products, or update product information where reasonably necessary.
3. Authenticity
Authenticity and customer confidence are important to Arvani.
Products sold by Arvani are sourced and reviewed with the intention of providing genuine branded merchandise.
We do not knowingly sell counterfeit or imitation products.
Where an item is covered by an Arvani Authenticity Guarantee, the terms of that guarantee displayed on our website will apply.
4. Pricing
Product prices are displayed on our website and may change from time to time without prior notice.
The price applicable to your order will generally be the price displayed at the time your order is submitted, subject to correction of genuine pricing or technical errors where permitted by applicable law.
Applicable taxes, shipping charges, and other charges, if any, will be shown during checkout where required.
Promotional prices, discounts, coupon codes, and special offers may be subject to additional conditions and may be modified or discontinued where permitted by law.
5. Orders
Submitting an order does not necessarily mean that the order has been accepted.
After receiving your order, Arvani may review the transaction before confirming or fulfilling it.
We reserve the right, where reasonably necessary and permitted by law, to refuse or cancel an order for reasons including:
- Product unavailability
- Incorrect product or pricing information
- Payment authorization problems
- Suspected fraud or unauthorized transactions
- Incorrect or incomplete customer information
- Orders that appear intended for unauthorized commercial resale
- Technical or inventory errors
If payment has already been collected for an order that we cancel, the applicable amount will be refunded to the original payment method.
6. Billing & Account Information
You agree to provide current, complete, and accurate information when placing an order.
This includes your:
- Name
- Billing information
- Shipping information
- Email address
- Telephone number, where requested
- Payment information
You are responsible for checking your order information before completing your purchase.
Please contact us as soon as possible if you discover an error after submitting your order.
7. Payment
Payments must be completed using one of the payment methods available during checkout.
Your payment may be processed through third-party payment service providers.
By submitting payment information, you confirm that you are authorized to use the selected payment method.
Arvani does not guarantee that every payment attempt will be approved, as payment authorization may depend on your bank, card issuer, payment provider, or fraud-prevention systems.
8. Shipping & Delivery
Orders are shipped according to our Shipping Policy, which forms part of these Terms of Service.
Shipping costs, processing times, delivery estimates, carrier information, and other applicable delivery details may be provided during checkout or after your order has been confirmed.
Delivery times are estimates unless otherwise expressly stated.
Customers are responsible for providing a complete and accurate delivery address.
We recommend that someone be available to receive the package whenever possible.
For full information regarding shipping, delivery, delayed packages, lost packages, and delivery responsibility, please review our Shipping Policy.
9. Returns & Refunds
Eligible products may be returned according to our Return & Refund Policy.
Arvani currently accepts eligible returns within 14 days of delivery, provided the product meets the conditions stated in our Return & Refund Policy.
Returned products must generally be:
- Unworn and unused
- In the same condition in which they were received
- With original tags where applicable
- In their original packaging
- Accompanied by proof of purchase
Arvani currently does not offer exchanges.
Certain return shipping costs may be covered by Arvani depending on the reason for the return.
Please review our complete Return & Refund Policy before requesting a return.
Nothing in these Terms is intended to remove or restrict any rights that cannot legally be excluded under applicable consumer protection laws.
10. Damaged, Defective or Incorrect Products
Please inspect your order after delivery.
If you receive a product that is damaged, defective, or different from what you ordered, please contact us promptly at:
Please include your order number and, where possible, photographs showing the issue.
We will review the matter and determine the appropriate solution in accordance with our policies and applicable law.
11. Product Use
Customers are responsible for using products appropriately and according to their intended purpose.
Normal wear and tear, accidental damage, improper use, improper cleaning, unauthorized modification, or damage occurring after delivery may not qualify as a product defect.
12. Intellectual Property
Unless otherwise stated, the Arvani website and its original content, including Arvani branding, written content, graphics, page layouts, photography created for Arvani, and other original materials, are owned by or licensed to Arvani and are protected by applicable intellectual property laws.
You may not reproduce, copy, distribute, commercially exploit, modify, or republish Arvani-owned content without prior authorization.
Third-party brand names, trademarks, logos, product names, and other intellectual property appearing on our website remain the property of their respective owners.
The sale of third-party branded products by Arvani does not imply sponsorship, partnership, endorsement, or affiliation with those brands unless expressly stated.
13. Prohibited Uses
You may not use our website or services to:
- Violate applicable laws or regulations
- Commit or attempt fraud
- Provide false or misleading information
- Infringe intellectual property rights
- Transmit malicious software or harmful code
- Attempt unauthorized access to our systems
- Scrape or collect data through unauthorized automated methods
- Interfere with website security or functionality
- Harass, threaten, abuse, or impersonate another person
- Use our services for unlawful commercial activity
We may restrict or terminate access to our website where we reasonably believe these Terms have been violated.
14. Third-Party Services & Links
Our website may contain links to or integrations with third-party websites, payment processors, delivery companies, social media platforms, or other service providers.
These third-party services operate independently from Arvani and may have their own terms, privacy policies, and practices.
Arvani is not responsible for the content, operation, security, policies, or practices of independent third-party websites or services, except where responsibility cannot legally be excluded.
15. Reviews, Feedback & Submissions
If you submit reviews, photographs, comments, suggestions, or other content to Arvani, you confirm that you have the right to provide that content.
You must not submit content that is unlawful, threatening, defamatory, misleading, infringing, abusive, obscene, or harmful.
By voluntarily submitting content for publication, you grant Arvani permission to use, reproduce, display, and share that content for legitimate business and marketing purposes, subject to applicable law and our Privacy Policy.
16. Errors & Inaccuracies
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to products, descriptions, availability, pricing, promotions, or other information.
Where permitted by applicable law, Arvani may correct genuine errors, update information, or cancel an affected transaction when reasonably necessary.
We will not knowingly use this provision to avoid honoring a legitimate advertised offer.
17. Disclaimer of Warranties
We make reasonable efforts to maintain a reliable and secure website.
However, except for warranties, guarantees, or rights that cannot legally be excluded, we do not guarantee that the website will always operate uninterrupted, error-free, or without temporary technical issues.
Nothing in these Terms excludes any warranty, condition, guarantee, or consumer right that must apply under law.
18. Limitation of Liability
To the fullest extent permitted by applicable law, Arvani will not be responsible for indirect, incidental, special, or consequential losses arising solely from the use or inability to use our website or services.
This limitation does not apply where liability cannot legally be excluded or limited.
Nothing in these Terms is intended to exclude liability for fraud, intentional misconduct, or any other liability that cannot be excluded under applicable law.
19. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses or claims arising directly from your unlawful use of our website, your violation of these Terms, or your infringement of another party's rights.
20. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be limited or removed only to the extent necessary.
The remaining provisions will continue to apply.
21. Termination
You may stop using our website at any time.
Arvani may suspend or terminate access to the website where reasonably necessary because of misuse, unlawful activity, fraud, security concerns, or a material violation of these Terms.
Any obligations that by their nature should continue after termination will remain in effect.
22. Entire Agreement
These Terms of Service, together with our:
- Privacy Policy
- Shipping Policy
- Return & Refund Policy
- Any other policies displayed on our website
form the agreement governing your use of Arvani's online store and services, subject to applicable law.
23. Governing Law
These Terms are governed by the applicable laws of British Columbia and Canada, without limiting any mandatory consumer rights that may apply based on the circumstances of a particular transaction.
24. Changes to These Terms
Arvani may update these Terms of Service from time to time to reflect changes to our business, website, services, policies, or legal requirements.
The updated version will be posted on our website with a revised Last Updated date.
Changes will apply prospectively unless applicable law requires otherwise.
25. Contact Information
Questions regarding these Terms of Service can be sent to:
Arvani
Email: arvani.info@gmail.com
For questions relating specifically to deliveries or returns, please also review our Shipping Policy and Return & Refund Policy.