Shipping policy
Arvani Shipping Policy
At Arvani, we aim to provide a smooth, reliable, and transparent delivery experience for every order.
Order Processing
Orders are generally processed within 2– 3 business days after payment has been successfully confirmed.
Orders placed on weekends or holidays may be processed on the next business day. During busy periods, promotions, or holidays, processing times may occasionally take longer.
Once your order has been shipped, you will receive a shipping confirmation with tracking information when available.
Shipping Rates
Shipping charges are calculated and displayed at checkout before you complete your purchase.
Shipping costs may vary depending on the delivery destination, package size, weight, and shipping service selected.
Delivery Times
Estimated delivery times will be provided at checkout or through your shipping confirmation.
Please note that delivery estimates begin once the order has been shipped and do not include order-processing time.
Delivery times are estimates only and may occasionally be affected by circumstances outside Arvani's control, including carrier delays, severe weather, service disruptions, or other unexpected events.
Tracking Your Order
When tracking is available, a tracking number will be provided after your order has been shipped.
Please allow some time for the carrier's tracking system to update after receiving your shipping confirmation.
Delivery & Package Responsibility
We strongly recommend that someone be available to receive the package directly from the delivery driver whenever possible.
If no one is available and the carrier leaves the package at the delivery address, responsibility for the package transfers to the customer once the carrier has confirmed successful delivery.
Arvani is not responsible for packages that are lost, stolen, misplaced, or damaged after confirmed delivery when the package has been left at the customer's requested or provided delivery location.
Incorrect or Incomplete Shipping Address
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please review your shipping information carefully before completing your purchase.
If you notice an error in your address, contact us as soon as possible at arvani.info@gmail.com.
We will make every reasonable effort to update the address before shipment, but we cannot guarantee changes once an order has been processed or handed over to the carrier.
Additional shipping charges caused by an incorrect or incomplete address may be the customer's responsibility.
Delayed Packages
Occasional shipping delays may occur after an order has been handed over to the carrier.
If your tracking information has not updated for an extended period or your package appears significantly delayed, please contact us at arvani.info@gmail.com, and we will assist you in reviewing the shipment.
Lost Packages
If tracking shows that your package has not been delivered and you believe it may be lost in transit, please contact us as soon as possible.
We will work with the shipping carrier where appropriate to investigate the shipment.
If tracking shows the package as successfully delivered, customers should first check around the delivery location and with household members, building management, reception, or nearby safe-drop areas.
Damaged or Incorrect Orders
Please inspect your order as soon as it is delivered.
If your order arrives damaged, defective, or you receive the wrong item, contact us immediately at arvani.info@gmail.com with your order number and clear photos of the item and packaging.
We will review the issue and work with you to make it right in accordance with our Return & Refund Policy.
Questions About Shipping
For any questions regarding your order, shipment, or delivery, please contact:
We are happy to assist you with your order and shipping concerns.